Podcast Episode: ISO Standards & The Scuba Diving Industry Professional
Diving Deep into ISO Standards
This conversation examines the importance of ISO standards in the scuba diving industry, exploring their origins, implications, and practical applications. It highlights the complexities of these standards, including potential conflicts of interest with training agencies, and emphasizes the importance of understanding these benchmarks for scuba diving professionals and dive businesses. The discussion also touches on the broader context of quality management and environmental sustainability within the scuba diving sector.
More info: ISO Standards Relevant to Scuba Diving Professionals: Dive Training & Businesses.
Listen To This Episode
YouTube | Spotify | Apple | iHeart | Amazon | Pocket Casts | Overcast | Castbox
Some of The Takeaways
- ISO standards are global benchmarks for quality and safety.
- They are developed by international experts through technical committees.
- The dive industry has specific ISO standards for training and operations.
- Critiques suggest ISO standards may favor large training agencies.
- Understanding ISO standards is crucial for dive professionals.
- ISO 24803 focuses on service quality in diving operations.
- ISO 9001 is for quality management in dive businesses.
- Sustainability standards, such as ISO 20611, are vital for eco-friendly practices.
- ISO 14,001 helps businesses manage their environmental impact.
- Raising the bar in diving requires practical actions beyond certifications.
Some of The Sections in This Episode
00:00 Diving into ISO Standards
03:06 The Role of ISO in Scuba Diving
06:23 Practical Applications of ISO Standards
08:41 Balancing Standards and Industry Progress
Sound Bites
- “They’re developed by groups of experts from all over the world, part of what they call technical committees.”
- “What about the rules, the global benchmarks that cover the services, the training, even the environmental side of scuba diving?”
- “The committees that actually write the ISO standards for diver training levels, they’re usually comprised of representatives from dive training agencies.”
- “If the agencies running the standards have a vested interest, does it suggest they’re actively holding back progress? Or just maybe not pushing things forward if it rocks their boat?”
- “Are we certifying ourselves into extinction? – from InDEPTH Magazine is an example of similar issues.”
- “It’s about having clear, reliable processes for everything. Equipment maintenance, booking procedures, and how you handle feedback or complaints. It ensures you’re delivering consistent quality, building trust with your customers. It’s about being reliable.”
Listen To This Episode
YouTube | Spotify | Apple | iHeart | Amazon | Pocket Casts | Overcast | Castbox
Check All Episodes
YouTube | Spotify | Apple | iHeart | Amazon | Pocket Casts | Overcast | Castbox
